About Us

We are Gracious Hands Services, a registered NDIS Disability Service Provider in Victoria.

Dedicated to the growth and safety of all NDIS participants, we exhibit utmost sincerity in the services we provide. We comply with all Victoria and Commonwealth Government requirements and deliver quality and safe disability support services.

At Gracious Hands Services, we welcome feedback from our participants and follow a culture of continuous improvement. We are aware of the rights of the participants and our responsibilities as their care providers.

We are Gracious Hands Services

A team delivering quality disability support services. Managed by a group of highly experienced support workers, we bring over 10 years of combined experience in the care sector and deliver support services that are second to none. With our services, we aim to make a difference and help the participants live to their fullest potential.

Through appropriate communication, we ensure the participants know their rights and choices as NDIS participants. We keep them informed and present information in a way that is easy to understand and discern. We always establish a clear channel of communication to ensure the participants can freely voice their concerns and needs without inhibitions.

Empathetic Approach & Efficient Service Delivery

For our carers, this is not just a job but a cause they are passionate about, which is reflected in their empathetic service delivery.

We follow a person-centred approach, and all our services are directed towards meeting the goals and needs of the participants. Our support plans are developed with proper adherence to service guidelines of the NDIS whilst providing tailored care and support. If you ever find our service unsatisfactory, we will discuss, improvise and improve our service delivery.

Mission

Our mission is to empower the aged and disabled by eliminating barriers and creating opportunities to succeed. We aim to enhance the dignity and quality of life of individuals within our community. Our service encourages people with disabilities to exercise choice and control while pursuing their goals and planning their supports. Gracious Hands Services is focused on community care services and ensures participants have complete independence and privacy and are protected against violence.

Vision

We wish the participants to lead a quality life and have access to all the resources they need to achieve their goals. We aim to provide quality services that uphold human rights and create opportunities, empowering participants to live their lives as they choose.

Values

All of our operations and activities are built upon the values of:

Dignity
We value and respect the participants for who they are and what they believe in. With us, they will lead a dignified life, unhindered by personal or social factors.
Respect
We treat every participant with the respect they deserve and never overstep their boundaries to work with the utmost respect for their wishes, desires and needs.
Inclusiveness
Our services are all-inclusive. We aim to fulfil both the immediate and long-term needs of the participants. Every day we will work towards the well-being of the participants and help them achieve their short and long-term goals.
Responsibility
We always act responsibly and stand up to the task of ensuring the well-being and safety of the NDIS participants. We fulfil all our responsibilities as an NDIS provider and deliver reliable support services.
Accountability
We are accountable for our actions and ensure they reflect our vision as a trusted NDIS service provider. We collaborate with the participants and the community to deliver support services of the highest standards.

Why Choose Us?

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We are a team of expert professionals and caregivers committed to the well-being of NDIS participants.

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We have the values of Dignity, Respect, Inclusiveness, Responsibility and Accountability at our core.

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We actively work with the participants to identify and meet their goals and needs.

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We encourage the active involvement of participants in service planning and review.

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Our services are subject to constant evaluation, and we gather feedback from the participants to improve service delivery.

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We will help the participants acquire all the necessary skills without compromising their safety.

Our Services

Assist-Life Stage, Transition

As an NDIS participant, with us, you will always lead a growth-oriented life.

Assist-Personal Activities

At Gracious Hands Services, we aim to make your everyday peaceful and satisfactory.

Assist-Travel / Transport

As your disability service providers, we will ensure your safe travel and never let safety concerns limit your mobility.

Get In Touch

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