About Us
We are Gracious Hands Services, a registered NDIS Disability Service Provider in Victoria.
Dedicated to the growth and safety of all NDIS participants, we exhibit utmost sincerity in the services we provide. We comply with all Victoria and Commonwealth Government requirements and deliver quality and safe disability support services.
At Gracious Hands Services, we welcome feedback from our participants and follow a culture of continuous improvement. We are aware of the rights of the participants and our responsibilities as their care providers. All our actions are directed toward ensuring their overall well-being and access to quality living. With us, they will lead an independent life, build capacity and work towards their goals.
Vision
We wish the participants to lead a quality life and have access to all the resources they need to achieve their goals. We aim to provide quality services that uphold human rights and create opportunities, empowering participants to live their lives as they choose.
Mission
Our mission is to empower the aged and disabled by eliminating barriers and creating opportunities to succeed. We aim to enhance the dignity and quality of life of individuals within our community. Our service encourages people with disabilities to exercise choice and control while pursuing their goals and planning their supports. Gracious Hands Services is focused on community care services and ensures participants have complete independence and privacy and are protected against violence.
Values
All of our operations and activities are built upon the values of:
Dignity
We value and respect the participants for who they are and what they believe in. With us, they will lead a dignified life, unhindered by personal or social factors.
Respect
We treat every participant with the respect they deserve and never overstep their boundaries to work with the utmost respect for their wishes, desires and needs.
Inclusiveness
Our services are all-inclusive. We aim to fulfil both the immediate and long-term needs of the participants. Every day we will work towards the well-being of the participants and help them achieve their short and long-term goals.
Responsibility
We always act responsibly and stand up to the task of ensuring the well-being and safety of the NDIS participants. We fulfil all our responsibilities as an NDIS provider and deliver reliable support services.
Accountability
We are accountable for our actions and ensure they reflect our vision as a trusted NDIS service provider. We collaborate with the participants and the community to deliver support services of the highest standards.